1-Strongly disagree (I am very dissatisfied, I have constant problems, from Labo
I'm having trouble getting support)
2-Disagree (I have general dissatisfaction, although Labo intends to support
they are not enough)
3-Neither agree or disagree (I am having problems and by contacting Labo
I want it solved)
4-Agree (Sometimes I have problems but it will require me to contact Labo
not as much)
5-Strongly agree (I have never had a problem with my Labo branded device and
I am satisfied with the employees)